Shipping policy

At PEPTIVAULT™, we work hard to ensure your order arrives safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

During periods of high demand, processing times may occasionally be slightly longer, but we always strive to dispatch orders as quickly as possible.

Shipping Times

Once your order has been dispatched, estimated delivery times are:

United Kingdom: 6–9 business days

Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, severe weather, public holidays, or peak shipping periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information (where available).

Please allow up to 48 hours for tracking information to become active after dispatch.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

PEPTIVAULT™ cannot be held responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping addresses provided by the customer.

Lost or Delayed Shipments

If your order appears significantly delayed or you believe your package may be lost, please contact our support team and we will do our best to assist you.

Contact Us

If you have any questions regarding your shipment or delivery status, please contact us at:

PEPTIVAULT™ Support
Email: infopeptivaultco@gmail.com

We aim to respond to all inquiries within 24–48 business hours.